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Content Manager Meghan Nelson joined The KR Group's marketing team in the fall of 2019. She comes to The KR Group with several years of experience with content creation, including earning a bachelor's degree in journalism from Eastern Michigan University. As The KR Group's content manager, Meghan leads the company's content marketing efforts, including publishing posts the company's blog.

3 Problems (& Their Solutions) Manufacturers Have with Managed IT Services (& Their Solutions)

By Meghan Nelson / October 9, 2020 / Comments Off on 3 Problems (& Their Solutions) Manufacturers Have with Managed IT Services (& Their Solutions)

While managed services promise many benefits for your manufacturing business, we know your IT support is not to be taken lightly. Along with the benefits you want to know the common (and their solutions) manufacturers like you have with managed services.

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Managed SOC SLA Comparison

By Meghan Nelson / October 7, 2020 / Comments Off on Managed SOC SLA Comparison

One of the best features of managed SOC services is that you have someone who will respond to any detected threats. When it comes to response time, or the managed SOC’s SLA, you can opt for 2 hours or 30 minutes. We’ll help you decide which one is right for you.

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security risk assessment

What Are Managed SOC Sensors?

By Meghan Nelson / October 2, 2020 / Comments Off on What Are Managed SOC Sensors?

Managed SOCs use a sensor to gather and process the security logs from across your IT environment. These managed SOC sensors can be virtual or physical. Which one is right for you depends on your existing environment and your budget.

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Security with Cisco BE6K and BE7K Call Systems

By Meghan Nelson / October 2, 2020 / Comments Off on Security with Cisco BE6K and BE7K Call Systems

Cybersecurity is imperative when it comes to the components of IT you rely on. If you use Cisco BE6K or BE7K for your call system, it’s also something you don’t have to worry about. From hardware to firmware to the operating system and more, security is integrated into BE6K and BE7K.

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3 Reasons Manufacturers Should Consider Managed IT Services

By Meghan Nelson / October 1, 2020 / Comments Off on 3 Reasons Manufacturers Should Consider Managed IT Services

If you’re a manufacturer, technology is an important part of your business. And so is maintaining it. Managed IT services are a great option for manufacturers because of how they charge, their experience, and their availability.

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Set Up a Remote Call Center with Softphones and Cisco Contact Center Express

By Meghan Nelson / September 25, 2020 / Comments Off on Set Up a Remote Call Center with Softphones and Cisco Contact Center Express

If you want to transition to a remote call center, using softphones and Cisco Contact Center Express can enable this set up. We’ll walk you through what you need to make this set-up work for your business.

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