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Learning Center
Have questions about the services or solutions you’re considering? Our Learning Center is a great place to find answers to your most pressing questions or simply stay ahead of the curve regarding industry knowledge.
2021 Collaboration Trends
How businesses rely on collaboration has changed from primarily requiring dial tone and voicemail to needing the ability to host video calls and integrate with other services. As we look ahead to 2021, there are a few collaboration features we urge you to keep an eye on.
8 Ways Your Business Can Secure Its Remote Workforce
Cybersecurity has never been more important than now with remote workforces becoming the norm. By addressing security at various levels across your business’s IT environment, you can create a stronger security posture and reduce the risk of an attack.
How to Submit a Managed IT Services Ticket
You’ll inevitably have an IT problem, so you need to know how to submit a service request ticket with your managed IT service provider before an issue arises. We’ll walk you through the managed services ticket process, so you’ll feel comfortable requesting support when the time comes.
Testimonials
Here's what our clients are saying about us.
"I have worked with KR Group for over 8 years. They have moved from a vendor to a Trusted Advisor. The amount of expertise KR Group has, across a wide variety of technologies, has allowed us to come up with an overall IT strategy and not just a project by project mentality. Our organization is better from having partnered with KR Group."
Bob Listen, CIO
"I consider myself a 'jack of all trades' when it comes to our office environment, but lack the in depth knowledge for some of the projects that are needed and the KR Group has become my go to for help with those cases. They make sure the expectations are communicated before the project starts and also make sure those expectations are met or exceeded upon completion. Their staff is easy to work with and I will continue to use them for the expertise they provide."
Andy VanDusen, Technology Manager
"KR Group has been exceptional to work with! Their team is made up of all A+ players, each possessing a ton of knowledge, extensive experience, responsiveness, and professionalism....combinations not often found with IT providers. Their comprehensive Infrastructure Assessment helped identify some critical issues that I didn't even know were there; before these issues became problematic and cost me expensive and frustrating downtime. Also, they don't try to rope you into long-terms contracts and agreements, but are focused on cultivating flexible and strategic business relationships that are right-sized and client-centric. Five stars all the way around!"
Jeff Eikenberry, Information Technology Manager
“The Hive security report exceeded my expectations. It was thorough & exactly what we were looking for in regards to findings. The attention to detail was apparent & it’s obvious you guys know what you’re doing.”
Eric Goslin, Corporate Infrastructure Manager
February Customer Satisfaction Score
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Turn to The KR Group to develop a plan to strategically guide your IT environment as your goals change. From expert advice on designing or implementing the latest technology to taking on the responsibility of your IT infrastructure, our team is ready to help.