Learn More About
Visit our
Learning Center
Have questions about the services or solutions you’re considering? Our Learning Center is a great place to find answers to your most pressing questions or simply stay ahead of the curve regarding industry knowledge.
Managed IT Services vs. Block-Time Agreements
You don’t have to handle your IT environment alone. Managed IT services or a block-time agreement can give you the extra support you need, but they have a few differences making them each a fit for particular circumstances.
Red Flags to Watch for as a Managed Services Customer
Managed IT services should make you think less about your IT problems. However, when this isn’t the case, you might notice some red flags that you need to address with your MSP. Here are five signs there’s an issue and a few ideas on what to do next.
Managed IT Services Keep You HIPAA Compliant
If you’re a healthcare organization looking at contracting for managed IT services, HIPAA is at the front of your mind. Check out these 5 ways a managed service provider helps you with HIPAA compliance.
Testimonials
Here's what our clients are saying about us.
"I have worked with KR Group for over 8 years. They have moved from a vendor to a Trusted Advisor. The amount of expertise KR Group has, across a wide variety of technologies, has allowed us to come up with an overall IT strategy and not just a project by project mentality. Our organization is better from having partnered with KR Group."
Bob Listen, CIO
"I consider myself a 'jack of all trades' when it comes to our office environment, but lack the in depth knowledge for some of the projects that are needed and the KR Group has become my go to for help with those cases. They make sure the expectations are communicated before the project starts and also make sure those expectations are met or exceeded upon completion. Their staff is easy to work with and I will continue to use them for the expertise they provide."
Andy VanDusen, Technology Manager
"KR Group has been exceptional to work with! Their team is made up of all A+ players, each possessing a ton of knowledge, extensive experience, responsiveness, and professionalism....combinations not often found with IT providers. Their comprehensive Infrastructure Assessment helped identify some critical issues that I didn't even know were there; before these issues became problematic and cost me expensive and frustrating downtime. Also, they don't try to rope you into long-terms contracts and agreements, but are focused on cultivating flexible and strategic business relationships that are right-sized and client-centric. Five stars all the way around!"
Jeff Elkenberry, Information Technology Manager
“The Hive security report exceeded my expectations. It was thorough & exactly what we were looking for in regards to findings. The attention to detail was apparent & it’s obvious you guys know what you’re doing.”
Eric Goslin, Corporate Infrastructure Manager
Customer Satisfaction (C-SAT) Score
Get in Touch
Have a question or comment? We’d love to talk. Fill out the form below, and we’ll be in touch with you soon.
Contact Us
Turn to The KR Group to develop a plan to strategically guide your IT environment as your goals change. From expert advice on designing or implementing the latest technology to taking on the responsibility of your IT infrastructure, our team is ready to help.
Follow Us
Contact Info
Phone
Downtown
678 Front Ave. NW
Suite 300
Grand Rapids, MI 49504
Lakeshore
424 Oak St.
Spring Lake, MI 49456