Learn More About
Visit our
Learning Center
Have questions about the services or solutions you’re considering? Our Learning Center is a great place to find answers to your most pressing questions or simply stay ahead of the curve regarding industry knowledge.
How to Solve Problems with your Managed Service Provider
If you’re having problems with your managed services provider, you have options. We’ll talk you through what it would look like to stick with your contract, talk to your MSP about the problem, or leave your contract altogether.
SD-WAN for UCaaS Deployments
Using SD-WAN and UCaaS together lets you leverage the two technologies to their optimal abilities, including efficiently routing multiple connections, streamlining redundancy, and more.
The Best Managed IT Service Providers in West Michigan
Who are the best managed service providers in West Michigan? If you’re looking for an IT company to handle all of your technology problems and needs, here are six MSPs who’ve earned our recommendation.
Testimonials
Here's what our clients are saying about us.
"I have worked with KR Group for over 8 years. They have moved from a vendor to a Trusted Advisor. The amount of expertise KR Group has, across a wide variety of technologies, has allowed us to come up with an overall IT strategy and not just a project by project mentality. Our organization is better from having partnered with KR Group."
Bob Listen, CIO
"I consider myself a 'jack of all trades' when it comes to our office environment, but lack the in depth knowledge for some of the projects that are needed and the KR Group has become my go to for help with those cases. They make sure the expectations are communicated before the project starts and also make sure those expectations are met or exceeded upon completion. Their staff is easy to work with and I will continue to use them for the expertise they provide."
Andy VanDusen, Technology Manager
"KR Group has been exceptional to work with! Their team is made up of all A+ players, each possessing a ton of knowledge, extensive experience, responsiveness, and professionalism....combinations not often found with IT providers. Their comprehensive Infrastructure Assessment helped identify some critical issues that I didn't even know were there; before these issues became problematic and cost me expensive and frustrating downtime. Also, they don't try to rope you into long-terms contracts and agreements, but are focused on cultivating flexible and strategic business relationships that are right-sized and client-centric. Five stars all the way around!"
Jeff Eikenberry, Information Technology Manager
“The Hive security report exceeded my expectations. It was thorough & exactly what we were looking for in regards to findings. The attention to detail was apparent & it’s obvious you guys know what you’re doing.”
Eric Goslin, Corporate Infrastructure Manager
July Customer Satisfaction Score
Get in Touch
Have a question or comment? We’d love to talk. Fill out the form below, and we’ll be in touch with you soon.
Contact Us
Turn to The KR Group to develop a plan to strategically guide your IT environment as your goals change. From expert advice on designing or implementing the latest technology to taking on the responsibility of your IT infrastructure, our team is ready to help.
Follow Us
Contact Info
Phone
Downtown
678 Front Ave. NW
Suite 300
Grand Rapids, MI 49504
Lakeshore
424 Oak St.
Spring Lake, MI 49456