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Learning Center
Have questions about the services or solutions you’re considering? Our Learning Center is a great place to find answers to your most pressing questions or simply stay ahead of the curve regarding industry knowledge.
Problems with Catalyst 9000 Switches
The Cisco Catalyst 9000 family of switches has the potential to streamlined your network, but the devices aren’t without their problems. The good news is working with a VAR and understanding your options can help.
6 Problems with Cisco Umbrella (and Their Solutions)
Cisco Umbrella is a great security tool, but its deployment isn’t perfect. There are six problems users might experience when using Umbrella. But don’t fret because each one has a solution.
Alternatives to Managed IT Services
Do you need external IT support but aren’t sure if managed IT services are the right option for you? Alternatives you might consider are break-fix support or a block-time agreement.
Testimonials
Here's what our clients are saying about us.
"I have worked with KR Group for over 8 years. They have moved from a vendor to a Trusted Advisor. The amount of expertise KR Group has, across a wide variety of technologies, has allowed us to come up with an overall IT strategy and not just a project by project mentality. Our organization is better from having partnered with KR Group."
Bob Listen, CIO
"I consider myself a 'jack of all trades' when it comes to our office environment, but lack the in depth knowledge for some of the projects that are needed and the KR Group has become my go to for help with those cases. They make sure the expectations are communicated before the project starts and also make sure those expectations are met or exceeded upon completion. Their staff is easy to work with and I will continue to use them for the expertise they provide."
Andy VanDusen, Technology Manager
"KR Group has been exceptional to work with! Their team is made up of all A+ players, each possessing a ton of knowledge, extensive experience, responsiveness, and professionalism....combinations not often found with IT providers. Their comprehensive Infrastructure Assessment helped identify some critical issues that I didn't even know were there; before these issues became problematic and cost me expensive and frustrating downtime. Also, they don't try to rope you into long-terms contracts and agreements, but are focused on cultivating flexible and strategic business relationships that are right-sized and client-centric. Five stars all the way around!"
Jeff Elkenberry, Information Technology Manager
“The Hive security report exceeded my expectations. It was thorough & exactly what we were looking for in regards to findings. The attention to detail was apparent & it’s obvious you guys know what you’re doing.”
Eric Goslin, Corporate Infrastructure Manager
Customer Satisfaction (C-SAT) Score
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Turn to The KR Group to develop a plan to strategically guide your IT environment as your goals change. From expert advice on designing or implementing the latest technology to taking on the responsibility of your IT infrastructure, our team is ready to help.
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Contact Info
Phone
Downtown
678 Front Ave. NW
Suite 255
Grand Rapids, MI 49504
Lakeshore
424 Oak St.
Spring Lake, MI 49456