A Better Technology Experience
LEARNING CENTER
4 Steps to Responding to an IT Security Threat
Do you know how to respond to an IT security threat? Even with security solutions in place, it’s possible to become a victim of an IT security threat. Check out our four steps to help you respond to a cyberattack.
WebexOne Recap: All new Webex, Cisco Calling Plan, & More
An all new Webex and Cisco Calling Plan were two of the collaboration announcements during Cisco’s December WebexOne virtual event. We review the Cisco collaboration solutions you should keep on your radar this year.
Managed IT Services Billing: What to Expect
How do managed IT service providers (MSPs) bill and what do their invoices look like? To help you understand, we’ve put together all the information on The KR Group’s billing process, including an overview of the process and types of invoices.
How to Plan for Interruption with Collaboration Upgrades & Implementations
No IT director gets excited about downtime, but it’s an inevitable part of regular hardware replacements and software upgrades. Our article goes over ways to ease the pain of interruption, specifically in collaboration, but can be applied to other areas of IT as well.
Finding the Best Managed SOC Provider
Are you ready to find a managed SOC, but not sure what qualities to look for? The best managed SOC share four qualities: comprehensiveness, timely response, continual monitoring, and inclusive contracts. Read more in this article.
2021 Cybersecurity Predictions
2020 was unprecedented in many ways. In cybersecurity, malicious attacks continued and increased in frequency and intensity. Moving into 2021, we look at what security experts are predicting and how you can improve your security posture.
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