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Collaboration Meghan Nelson

Set Up a Remote Call Center with Softphones and Cisco Contact Center Express

If you want to transition to a remote call center, using softphones and Cisco Contact Center Express can enable this set up. We’ll walk you through what you need to make this set-up work for your business.

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Collaboration Meghan Nelson

Is Webex Calling a Good Fit for Your Business?

Unsure if cloud-hosted calling like Webex Calling is right for you? Most businesses are a good fit for this phone system. If you have a good internet connection, don’t want to invest in additional IT infrastructure, or have a remote workforce, it will likely work for you.

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Data Center, IT Security Meghan Nelson

How to Protect Your Data with Off-site Back-up

What would happen if you lost a significant portion of your businesses’ data? Off-site back-up solutions are an insurance policy in case you lose some or all of your data to a natural disaster, malware attack, or accidental deletion.

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IT Security Meghan Nelson

Are Managed SOC Services Right for You?

Wondering if managed SOC services are right for you? Managed SOC services can help any business that stores sensitive or confidential information, doesn’t have a dedicated cybersecurity engineer, or wants to reduce audit logs for compliance reasons.

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Managed IT Services Meghan Nelson

What Is Managed by a Managed IT Service Provider? [Definition & Examples]

If you’re looking for a way to worry less about your IT, you need a managed IT service provider. By contracting with an MSP, you won’t have to worry about IT maintenance, back-ups, software, and monitoring.

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IT Security Meghan Nelson

5 Common Managed SOC Service Problems (and Solutions)

Are you considering using managed SOC services? There are a few initial problems you should be aware of, as well as how we solve or explain each of these problems.

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The KR Group, Inc.