If you’re looking for a managed IT service provider, you should ask what qualities set them apart. At The KR Group, great communications, technical leadership, staff redundancy, and focus on proactive maintenance are some of the reasons you should consider us as your MSP.
IT has had to adapt to many changes in 2020. As we look ahead to the next year, managed IT service providers (MSPs) will continue to support remote workers and respond to shift in it. MSPs are ready to empower your business’s IT in 2021.
You undoubtedly put a lot of thought into starting managed services, but it’s just as important to plan for the end of a contract as it is the beginning. We’ll review the next steps, rate and services changes, and the process of renewing a contract.
How businesses rely on collaboration has changed from primarily requiring dial tone and voicemail to needing the ability to host video calls and integrate with other services. As we look ahead to 2021, there are a few collaboration features we urge you to keep an eye on.
Cybersecurity has never been more important than now with remote workforces becoming the norm. By addressing security at various levels across your business’s IT environment, you can create a stronger security posture and reduce the risk of an attack.
You’ll inevitably have an IT problem, so you need to know how to submit a service request ticket with your managed IT service provider before an issue arises. We’ll walk you through the managed services ticket process, so you’ll feel comfortable requesting support when the time comes.