Learning Center

Discovery and information sharing is part of The KR Group's culture. Explore our knowledge base and industry resources in our Learning Center.

Cloud Solutions, Collaboration, Learning Center

Using UCaaS on a Desk Phone vs. Laptop vs. Smartphone

Trying to decide what devices to use with your UCaaS deployment? Here’s what you need to think through when picking desk phones, laptops, or smartphones.

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Cisco BE6K phone
Cloud Solutions, Collaboration, Learning Center

Are You a Good Candidate for UCaaS? [Updated for 2022]

Unsure if UCaaS is right for you? Some variables that may make your a good candidate include you internet stability, workforce location, and security needs. And don’t worry, we’ll talk about who might not want to implement UCaaS, too.

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Managed IT Services

How to Solve Problems with your Managed Service Provider

If you’re having problems with your managed services provider, you have options. We’ll talk you through what it would look like to stick with your contract, talk to your MSP about the problem, or leave your contract altogether.

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Collaboration, IT Networking, Learning Center

SD-WAN for UCaaS Deployments

Using SD-WAN and UCaaS together lets you leverage the two technologies to their optimal abilities, including efficiently routing multiple connections, streamlining redundancy, and more.

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IT Networking, Learning Center, Remote Workforce

SD-WAN and Hybrid Work

SD-WAN is beneficial for a host of networking needs, but it really stands out when you have a hybrid workplace. SD-WAN for a hybrid work environment can provide security, assist with compliance requirements, and reduce other costs.

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Learning Center, Managed IT Services

What Is Managed by a Managed IT Service Provider? [Definition & Examples]

If you’re looking for a way to worry less about your IT, you need a managed IT service provider. By contracting with an MSP, you won’t have to worry about IT maintenance, back-ups, software, and monitoring.

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A woman in a server room working on cloud migration
IT Networking, Learning Center

Cost of SD-WAN [Meraki & Cisco]

As more and more organizations consider SD-WAN to streamline their networks, there is a common question on decision makers’ minds: How much does SD-WAN cost? We break down what goes into the cost for Meraki’s and Cisco’s solutions.

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Learning Center, Managed IT Services

How to Switch to a New Managed Services Provider (MSP)

Switching managed services providers (MSPs) requires careful coordination between the old and new providers. These six steps will guide you on how to transition smoothly.

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IT Networking, Learning Center

Problems with SD-WAN (Plus Solutions)

When implemented correctly, SD-WAN can significantly benefit your IT network. However, you’ll want to be aware of these problems with SD-WAN to understand what could go wrong.

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Cloud Solutions, Collaboration, Learning Center

Importance of User Training with Cloud Collaboration

Cloud collaboration provides flexibility and security for your business’s phone system, but to make it successful, you should include user training in your implementation.

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An areal view of a meeting discussing how much managed it services cost for professional services.
Managed IT Services

How Much Do Managed IT Services Cost for Professional Services?

How much can you, a professional services organization, expect to pay for managed IT services? The price depends on many factors, which we discuss in this article.

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IT Networking, Learning Center

What is SD-WAN and Its Benefits?

As you look into your IT network, you’ve likely heard the term SD-WAN mentioned. But what is, how does it work, and most importantly, is it right for you. You’ll find the answers here!

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