Learning Center

Discovery and information sharing is part of The KR Group's culture. Explore our knowledge base and industry resources in our Learning Center.

Learning Center, Managed IT Services

What Makes The KR Group’s Managed Services Different?

If you’re looking for a managed IT service provider, you should ask what qualities set them apart. At The KR Group, great communications, technical leadership, staff redundancy, and focus on proactive maintenance are some of the reasons you should consider us as your MSP.

Read More...
Learning Center, Managed IT Services

What’s Not Included in a Managed Services Contract?

Before you sign up for managed IT services, you should be sure of everything your provider will do. To get ahead of any potential confusion, here are four things a managed service contract doesn’t do.

Read More...
Learning Center, Managed IT Services

How Much Do Managed IT Services Cost? [Updated for 2022]

How much will it cost to implement managed IT services in your business? If you’re looking to outsource your IT responsibilities, this article will give you a general idea on the price of a managed service provider (MSP) and explain the factors that affect cost.

Read More...
Cloud Solutions, Collaboration, Learning Center

Best Features of Cloud-Hosted Collaboration

Considering cloud-hosted collaboration for your organization? If you haven’t hosted your phone system in the cloud before, some of the features you can expect include dial tone, voicemail, reduced infrastructure, contact center and more.

Read More...
managed IT services audit
Learning Center, Managed IT Services

What to Expect During a Managed IT Services Audit

The first step of switching managed IT services providers (MSP) is the audit. This is a chance for the new MSP to get an overview of your IT network. If you’re thinking of changing your managed services provider, there are six things you should know.

Read More...
Learning Center, Managed IT Services

How to Budget for Managed IT Services

Your managed IT services contract will take up the majority of your IT budget, but it isn’t the only thing you should include in your budget. We talk about four other areas you need to consider when building your IT budget.

Read More...
Learning Center, Managed IT Services

Ready to Sign a Managed Services Contract? Here’s What’s Important

Agreeing to managed IT services requires you to sign a contract, but you likely have questions about that contract. While this article isn’t a substitute for reading your contract, it does highlight six important features you should look for.

Read More...
Learning Center, Managed IT Services

4 Qualities to Look for When Hiring a Managed IT Service Provider

When considering managed IT services providers (MSPs), it’s important for your business to pick one who will meet your IT needs. We’ve accumulated a list of 4 qualities great MSPs have in common.

Read More...
Learning Center, Managed IT Services

4 Reasons MSPs Include Recurring Contract Reviews

Along with quality service, your managed IT service provider should regularly review your contract. These reviews should go over metrics, quality of service, upcoming plans, and quarterly goals.

Read More...
Cloud Solutions, Learning Center

Microsoft Office 365 vs. Google Workspace

Microsoft and Google are household names, but when it comes to business solutions, do you know how they differ? Office 365 and Google Workspace are both cloud office solutions and serve the same function, but there are a few notable differences.

Read More...
Business Continuity, Learning Center

Hiring The Ideal IT Manager

If you’re looking for a new IT manager, you want to ensure you find the best person for the job. Check out these three tips about skills, culture, and applicant pool to guide your hiring process.

Read More...
Managed IT Services, News

5 Common Managed IT Services Problems & How to Solve Them

Problems with a managed IT service provider (MSP) can impact how effective managed services address your needs. If you need more hands-on assistance, are working with aging infrastructure, or employ more than 100 users, this article discusses and solves some common MSP problems.

Read More...

Get in Touch

Have a question or comment? We’d love to talk. Fill out the form below, and we’ll be in touch with you soon.

This will close in 0 seconds

This will close in 0 seconds

Scroll to Top