5 Hidden Fees in a Managed IT Services Contract
Cost is one of the most important considerations when signing a managed service contract. A few fees may pop up during your contract (hardware, user changes, holiday support, etc.) In the interest of transparency, we want to inform you of what charges may come up outside of your contract.
How Much Do Managed IT Services Cost for Manufacturers
As a manufacturer, you need someone to support your IT. If you choose a managed IT services provider, we can help you estimate how much it will cost you as well as how it compares to the alternative of an in-house IT manager.
Cloud Collaboration Integrations: 5 Common Options to Consider
Moving your phone system to the cloud can increase flexibility and availability. However, you need the cloud-hosted collaboration system to integrate with the other programs you rely on. Here are five types of integrations you might use.
Managed IT Services Cost Comparison for Education
Budget is important to your school. How much managed IT services cost for education is something you need to consider. We compare its cost with other IT solutions to help you decide on a support solution.
3 Benefits of Managed Service Provider Hardware Standards and Examples
With so many IT options, managed IT services providers have a set of standards specific to their organization. This allows MSPs to optimize service and security. We talk about the benefits and give examples in this article.
Remote vs. On-site IT Support From Your Managed IT Service Provider
How will your managed IT service provider (MSP) address your problems? Remote and on-site resolution are the two options MSPs have to offer IT support. Different problems require different approaches, and there are pros and cons to each options.
4 Ways to Make the Most of On-Site Support with Managed IT Services
When you sign up for managed IT services, your provider won’t always be on-site, but it is still an important part of the contract. On-site support looks different with an MSP, but we’ll go over what you need to know to make the most of your on-site time.
Managed IT Services Billing: What to Expect
How do managed IT service providers (MSPs) bill and what do their invoices look like? To help you understand, we’ve put together all the information on The KR Group’s billing process, including an overview of the process and types of invoices.
How Managed Service Providers Prioritize Service Requests
When a part of your IT environment goes down or stops working, your biggest concern is how long it’ll take before your MSP resolves it. Learn how your MSP prioritizes service requests and what you can do to get your request resolved quickly.
How to Renew (or Not Renew) a Managed IT Services Contract
You undoubtedly put a lot of thought into starting managed services, but it’s just as important to plan for the end of a contract as it is the beginning. We’ll review the next steps, rate and services changes, and the process of renewing a contract.
Direct Routing vs. Calling Plan for Cloud Collaboration
Moving your phone system to the cloud means you have to consider how you and your users will receive dial tone. Direct routing and calling plans are different options you have to receive phone service. Learn which one is right for you.
5 Traits of a Reputable IT Consultant
Looking for an IT consultant to assist with your technology? Check out some traits to look for, including five tips to interviewing prospective IT consultants.
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Turn to The KR Group to develop a plan to strategically guide your IT environment as your goals change. From expert advice on designing or implementing the latest technology to taking on the responsibility of your IT infrastructure, our team is ready to help.