How to Calculate ROI on Managed IT Services

When you think of your IT issues, the two things that keep you up at night are cost and time.

If you don’t have an internal IT department, you see all the dollar signs associated with unpredictable break-fix services every time something goes wrong.

And if you have a small IT department, you’re bogged down with a list of service requests and struggling to plan for future IT spend.

The ROI on your current IT operations isn’t working for your business.

How can you stop worrying about the time and money associated with getting an IT environment that runs smoothly?

You could consider switching your IT support model to managed IT services.

You can learn all about the benefits and cost savings of The KR Group’s managed IT services at our Learning Center. However, a question we’re still frequently asked is what the ROI is on managed services.

Any IT expense is an investment. When it comes to managed IT services, you can see the solutions value in the following ways:

  1. Productivity
  2. Better management
  3. Cybersecurity
  4. Scalability
  5. Redundancy

Which of these apply to your business is a matter of analyzing your operations and finding your inefficiencies. Managed IT services can address them in one way or another and give you a return on time, money, or both.


Your Business is More Productive with Managed IT Services

Do you have any technology processes that are complicated or could be streamlined?

Managed IT service providers (MSPs) know how to find inefficiencies and optimize them so you can think about work beyond fixing technology problems.

When your IT just works, you and your users can quickly access applications required for your jobs and perform your job without interruption.

Even when you work with an MSP, you’ll still encounter a technology problem at some point. However, as a managed IT services customer, your MSP is ready to resolve your issue quickly, so you experience minimal downtime and maximum productivity.


Better IT Management is Guaranteed

If IT isn’t your expertise, it likely feels overly complex and confusing.

Managed IT services take away the complexity because your MSP will learn about your long-term IT goals and takecare of the technical aspects of achieving those goals.

When you rely on an MSP, they take care of everything that needs to happen so that you can enjoy a stress-free technology experience.

From solving critical problems to managing menial tasks, your MSP will take care of your IT environment.

You’ll see a decrease in downtime (and stress about downtime). Ultimately, by having an MSP manage your IT environment, you’ll save time and make more money.


An MSP Offers Cybersecurity Protection

If you’re like most small or medium-sized business leaders, the possibility of a cyberattack ending your business keeps you up at night.

Approximately 43% of cyberattacks are aimed at small businesses, but only 14% of those businesses have the tools in place to withstand the attack.

And the statistics aren’t great for businesses who are the victim of an attack; 60% of small companies close within six months of a cyberattack.

Cybersecurity is a quickly evolving field and requires a high level of expertise for optimum results. And while many businesses acknowledge they want to be better prepared against security threats, they often lack a focus on it.

Unfortunately, if this describes your business, it’s a matter of when, not if, your IT environment will be compromised.

By contracting for managed IT services, you’ll be better prepared when it comes to cybersecurity. You can trust your MSP to handle this aspect (and all others) of your IT environment and breathe a sigh of relief that the risk of an attack is minimized.

In other words, using managed IT services gives you ROI on cybersecurity because it’s an insurance policy.


Managed IT Services Easily Scales as You Grow

As your organization grows, so does your need for reliable IT. If you’re growing rapidly, you may find it challenging to continue to support your users with comprehensive, robust IT.

You can quickly outgrow your IT solution, and it takes time and money to recruit, hire, and train an adequate amount of engineers.

However, if you’re a growing company and opt for managed IT services, you immediately have access to a comprehensive, robust IT in days.


Managed IT Services Come with Redundancy

The most noticeable way you’ll see ROI on your managed services contract is through redundancy.

With an internal IT department, you have little control over what days your engineer takes off or if they leave for other employment. You have no control over sick days and unexpected situations that require a day off.

Without redundancy, your IT issues are simply waiting for your engineer to return to work.

Managed services come with a team of engineers who are available 24/7, and if any of them are out of the office or leave, your MSP is responsible for filling the position.


Why Should You Invest in Managed IT Services?

You’ll find ROI throughout the whole business model of managed IT services.

When you work with an MSP, you’ll see benefits, such as better IT management, a focus on cybersecurity, scalability, and redundancy.

Together, all of these make your business more productive.

You’re spending less on managed IT services than if you were to assemble your own team of IT experts, and you’ll get more in return.

For more information on how managed IT services can help your business, check out our free guide. It reviews all of the topics you need to know before signing a managed services contract.

managed IT services ROI

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