Managed IT Services

    The managed services vs. in-house IT vs. augmented services question is almost universally faced by SMEs. With our increasing reliance on robust IT infrastructure to drive productivity, innovation, and growth, businesses need expert support to ensure their technology supports their efforts. This is an important decision: studies show that the right IT support […]

    When businesses first partner with a managed services provider (MSP), how to handle support tickets is not the first question – but it can be the most important. With downtime costing upwards of $5,000 per minute, being able to process tickets efficiently can be a massive ROI driver.   “With managed IT services,

  In the heart of Michigan, Grand Rapids emerges as a vibrant epicenter for music lovers, where the rhythm of the city is amplified by its diverse and lively music festivals. These festivals, ranging from electronic music to rock, are not just events; they are a celebration of the city’s vibrant cultural scene and artistic

  Navigating the complexities of technology requires more than just innovation; it demands a robust support system to manage the technological backbone of leading enterprises.   “In the world of technology, preparedness and strategic IT management are not just key advantages, but necessities,” explains Matthew Keeler, CEO of The KR Group. “Managed IT sets your

    Navigating the diverse landscape of IT services to identify the optimal choice for your business can be a complex task. Surprisingly, 43% of companies face similar challenges in this area.   “Finding the right IT services for your business isn’t just about picking options,” says Matthew Keeler, CEO of The KR Group. “It

  The digital landscape is evolving at an unprecedented rate, and businesses are struggling to keep up. According to a report by Cybersecurity Ventures, cybercrime damages are expected to reach $10.5 trillion annually by 2025. “In a world where technology is advancing at breakneck speed, businesses can’t afford to be reactive; they must be proactive

  Experiencing recurrent IT issues not only disrupts day-to-day operations but also strains company resources, lowers employee morale, and hampers productivity. According to research, the cots of unplanned downtime can cost businesses an average of $5,600 per minute. “In an environment where seamless technology integration is key, the fallout from IT inadequacies is more than

  In today’s era, with every business shifting its gears towards digitization, there’s an ever-increasing reliance on technology. Recent data from Gartner indicates that IT downtime can cost a business as much as $5,600 per minute, depending on the business’s nature and the operation’s extent. This cost stems from lost sales or productivity and the