What Does A Meraki License Include?

meraki license featuresIf you’re looking for a new, enterprise-grade firewall, switch, access point, or camera, you’ve likely heard Cisco Meraki mentioned as an option. 

This line of IT devices performs well and is often a good option for budget-conscious small- or medium-sized businesses. 

One of the hallmark features of Meraki devices is the cloud dashboard which gives you the ability to manage and monitor your solutions intuitively. 

However, to gain this insight, you’ll need an active license for each Meraki device you’re using in your IT environment. 

As a Meraki partner, The KR Group talks a lot about what this line of IT devices can do and why licenses are mandatory. 

Our answer typically centers on the following functions of licensing: 

  • Allows your devices to work
  • Grants you access to the Meraki dashboard
  • Includes 24/7 support and hardware warranty
  • Has the ability to co-term expiration dates

Often, the requirement aspect of Meraki licenses makes prospective users pause because it is an extra cost. However, as you’ll read, the licenses include features that empower the rest of your IT environment.

Meraki Licenses Allow Your Devices to Work

The most important feature of Meraki licenses is it allows your solutions to work. 

Your Meraki device’s functionality is tied to the ability of the solution to reach the cloud where the serial number confirms you have an active license and can access the dashboard. 

When you buy new Meraki gear, you’re required to purchase at least 1 year of licensing for each device. (Licenses are also available as 3, 5, 7, and 10-year options.)

Once you’ve reached the expiration date, you have a 30-day grace period. During this time, Meraki will continue to remind you of your past-due licenses. 

If you co-term your licenses, all devices will stop working on day 31 of expiration. All of your devices share that date, so the shut down applies across your Meraki network. 

You may still have access to a few functions. However, all configuration, visibility, and control happen through the dashboard to which your license gives you access.

Licenses Give You Access to the Meraki Dashboard

If the Meraki cloud dashboard is as essential as the above paragraph made it out to be, what exactly does it do? meraki license features

This user-friendly management portal allows you to see all information about your Meraki device functionality and traffic across your devices. 

It streamlines the processes for segmenting your network and troubleshooting problems. 

Other notable features include:

  • The ability to manage version control and AI integrations through the dashboard
  • Insight of device function and user statistics
  • The majority of your device and network configuration happens in the dashboard

You can read more about what the dashboard can and can’t in this article detailing the pros and cons.

Includes 24/7 Support and Hardware Warranty

By having active Meraki licenses, you’re entitled to warranty and support for your devices. 

When you have a problem with your Meraki network, you’ll contact the customer support team. This can be done through the web or by calling the support number, and you have access to them 24/7.

Once you contact the support center, they will direct you to the division corresponding with your problem. For example, if you call about a problem with your Meraki access point, the group of engineers who receive your request will be experts on those devices. 

The Meraki engineer will help you troubleshoot your problem. If they determine hardware failure is to blame, they’ll guide you through the warranty process, which guarantees next business day replacement of the faulty gear.

Meraki Licenses Can Have Co-Termination Dates

meraki license features One of the most notable features of Meraki licensing is how all licenses align to give you a single expiration date. 

Co-termination licensing uses a weighted average to set the end date for all of your Meraki licenses, and it’s recalculated whenever you purchase new devices and licenses.

Your expiration date is calculated using a formula that considers the amount, length, and types (switch, camera, access point, or firewall) of licenses you have associated with your organization. 

When you reach the single end-date of your licenses, you’ll need to renew them within 30 days. 

Alternatively, you can purchase new Meraki devices before the co-termination data and extend the expiration of all of your solutions. With this strategy, some Meraki users have  gone years without needing to renew licenses.

You’re automatically enrolled in Meraki’s co-termination licensing model when you become a customer. You can opt for per-device licensing on your Meraki dashboard. However, once you switch to per-device licensing, you cannot reverse the decision.

Understanding the Benefits of Meraki Licenses

Meraki emphasized the simplicity of their devices, and licenses are a significant part of what gives you access to that ease of use. 

Not only are you required to purchase licenses, but you’ll need them for your devices to work. 

However, this mandatory component gives you access to the Meraki dashboard, where you’ll monitor and manage your devices. You’re also entitled to 24/7 support and next-day hardware replacement. 

Another unique feature of Meraki’s licenses is their co-termination ability. So if you plan on continuing to add Meraki devices to your IT environment, you’ll likely continue to extend your expiration date without purchasing license renewals. 

For more information on Meraki’s licensing model and what you can expect, download the free FAQs sheet.


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