Finding the Best Managed SOC Provider
Are you ready to find a managed SOC, but not sure what qualities to look for? The best managed SOC share four qualities: comprehensiveness, timely response, continual monitoring, and inclusive contracts. Read more in this article.
2021 Cybersecurity Predictions
2020 was unprecedented in many ways. In cybersecurity, malicious attacks continued and increased in frequency and intensity. Moving into 2021, we look at what security experts are predicting and how you can improve your security posture.
2021 Managed IT Services Trends
IT has had to adapt to many changes in 2020. As we look ahead to the next year, managed IT service providers (MSPs) will continue to support remote workers and respond to shift in it. MSPs are ready to empower your business’s IT in 2021.
2021 Collaboration Trends
How businesses rely on collaboration has changed from primarily requiring dial tone and voicemail to needing the ability to host video calls and integrate with other services. As we look ahead to 2021, there are a few collaboration features we urge you to keep an eye on.
8 Ways Your Business Can Secure Its Remote Workforce
Cybersecurity has never been more important than now with remote workforces becoming the norm. By addressing security at various levels across your business’s IT environment, you can create a stronger security posture and reduce the risk of an attack.
How to Submit a Managed IT Services Ticket
You’ll inevitably have an IT problem, so you need to know how to submit a service request ticket with your managed IT service provider before an issue arises. We’ll walk you through the managed services ticket process, so you’ll feel comfortable requesting support when the time comes.
The Value of Refreshing IT: 4 Tips for Talking to Your Leadership Team
Are you a CIO or IT manager struggling to share the value of the IT lifecycle with others in your organization? You’re not alone. In fact, we’ve been in a similar position and we have some tips to help strengthen your case.
How a Managed SOC Can Keep You Industry Compliant
Are industry regulations something you need to consider when bolstering your security posture? If so, a managed SOC can serve an essential function of streamlining your securing log and audit process. Learn more about managed SOC and compliance regulations in this article.
7 Questions Your Managed SOC Should Answer Before You Sign a Contract
Before you sign up for managed SOC services, there are several things you should double-check with your new security provider. Asking your managed SOC questions will ensure you know what service will look like and your expectations are met.
Migrating Your Business Phone System to the Cloud
Regardless of why you’re looking to convert your business’s phone system to the cloud, you want the process to go as smooth as possible. As an IT consultant who has helped with the process numerous times, we have three tips for a seamless migration.
Managed IT Services: The Service Ticket Timeline
One of the benefits of a managed IT services contract is you have help readily available for your IT problems. There are many stages your request goes through before the issue is resolved. We guide you through the timeline of a service request ticket from creation to resolution.
4 Reasons Your Business Needs an Enterprise-Grade Firewall
Trying to figure out how to provide IT security for your business? A firewall is one of the first security solutions you need to implement because it acts as the first layer of defense against cyber attacks. Learn more about why you can’t go without a firewall in this article.
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Turn to The KR Group to develop a plan to strategically guide your IT environment as your goals change. From expert advice on designing or implementing the latest technology to taking on the responsibility of your IT infrastructure, our team is ready to help.