What Is Webex Work Bundle? (Definition & Benefits)
Webex Work Bundle has many features that could benefit your business’s video and call needs. This solution includes Webex Calling, Teams, and Meetings, which provides affordability, accessibility, flexibility, and security in this new collaboration package.
Problems with Meraki Wireless Access Points
Meraki wireless access points are a great way to extend Internet coverage. However, there are three common problems customers ask about. In this article, we’ll talk about connectivity issues, licensing woes, and lack of command-line access as well as how to solve them.
Cisco Hardware Support vs. Software Support: Which Is Right for You?
Once you’ve settled on a Cisco solution, the next decision you need to make is how to support it. Cisco breaks down their solution support into hardware and software support. Which one you need or if you need both depends on your needs.
How to Plan for Projects with Your Managed IT Service Provider
What can a managed IT service provider (MSP) do besides monitor and maintain your IT? Projects are a way for your MSP to lend their expertise to keep your environment working for your business.
What Cisco Webex Cloud Hybrid Services Are Available?
Not ready to commit to cloud collaboration but want some of the Cisco services available for those customers? Cisco Webex Hybrid Services provide a mix of cloud and on-premises services for customers wanting more out of their collaboration system.
3 Problems (& Their Solutions) Manufacturers Have with Managed IT Services
While managed services promise many benefits for your manufacturing business, we know your IT support is not to be taken lightly. Along with the benefits you want to know the common (and their solutions) manufacturers like you have with managed services.
Managed SOC SLA Comparison
One of the best features of managed SOC services is that you have someone who will respond to any detected threats. When it comes to response time, or the managed SOC’s SLA, you can opt for 2 hours or 30 minutes. We’ll help you decide which one is right for you.
What Are Managed SOC Sensors?
Managed SOCs use a sensor to gather and process the security logs from across your IT environment. These managed SOC sensors can be virtual or physical. Which one is right for you depends on your existing environment and your budget.
Security with Cisco BE6K and BE7K Call Systems
Cybersecurity is imperative when it comes to the components of IT you rely on. If you use Cisco BE6K or BE7K for your call system, it’s also something you don’t have to worry about. From hardware to firmware to the operating system and more, security is integrated into BE6K and BE7K.
3 Reasons Manufacturers Should Consider Managed IT Services
If you’re a manufacturer, technology is an important part of your business. And so is maintaining it. Managed IT services are a great option for manufacturers because of how they charge, their experience, and their availability.
Set Up a Remote Call Center with Softphones and Cisco Contact Center Express
If you want to transition to a remote call center, using softphones and Cisco Contact Center Express can enable this set up. We’ll walk you through what you need to make this set-up work for your business.
How to Protect Your Data with Off-site Back-up
What would happen if you lost a significant portion of your businesses’ data? Off-site back-up solutions are an insurance policy in case you lose some or all of your data to a natural disaster, malware attack, or accidental deletion.
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Turn to The KR Group to develop a plan to strategically guide your IT environment as your goals change. From expert advice on designing or implementing the latest technology to taking on the responsibility of your IT infrastructure, our team is ready to help.